Privacy Notice (Contact Form)


In order to contact us using the form above – please provide data indicated in it. Provision of data is voluntary. However, in case the data is not provided, our experts will be unable to assist you and provide a response. The data you provide may be personal data. In this case, the data controller of data provided (including data provided during our communication) is Criminal Records Information Services, address: 35-37 Ludgate Hill, London EC4M 7JN. You can contact us using the address above, by email ( or by phone (+44 845 557 1082).


What data we process

We will process your following data: name, surname, company name, phone number, email address, and any additional information relating to our communication you may provide.


Legal basis for processing

We process your data in order to communicate with you and respond to your message. Provided data may also be processed for the purposes relating to potential or actual disputes regarding data controller as well as in order to promote and develop our services. Legal basis for such processing of data is the legitimate interest of data controller and potential third parties (in particular – marketing activities as well as pursuing and defending against claims).


Depending on the content of our communication, provided data may also be processed in order to take steps at your request prior to entering into a contract or to perform a contract (in particular to provide you with data stored in the relevant official criminal record registers) – which is another legal basis for processing provided data.


Time scope

The processing of your data will last until the communication with you is over or (in case of marketing activities) until you raise objection in that regard. However, we will still process provided data if law obliges us to do so, as well as in the scope the data is necessary in order to pursue or defend against claims (in such case, data will be stored for the period of relevant claim limitations).


Your rights

You have the right to:

– lodge a complaint to the relevant data protection authority (i.a. the United Kingdom Information Commissioner);

– transmit your personal data, e.g. to another data controller (unless the basis for their processing is the legitimate interest of the administrator or a third party);

– access to your personal data, including requests for their copy;

– request for restriction of processing as well as rectification or erasure of your data.


Data recipients

Recipients of your data may include entities you authorized to receive the data, as well as entities that help us communicate with our clients, provide support and maintenance of our IT systems, provide supporting services (i.a. marketing, legal and accounting).